Secure Dog Park Terms and Conditions

Booking

• Our planning permission is for a maximum of 2 cars and upto 6 dogs per session and MUST NOT be exceeded, by any booking, even for smaller breeds.

• Each session is for 50 minutes allowing a 10-minute buffer period.

• All bookings must be paid for in advance.

• Payments are to be made via the website directly, we do not accept cash payments or any payments on site.

• You can manage your booking online, sessions booked can be transferred to an alternative available date/session if they are changed at least 24 hours prior to the booking.

• Sessions booked are non-refundable.

• We reserve the right, at our absolute discretion, and for any reason to amend or cancel a booking at any time before the commencement of slots. In these events we will refund your booking if you have not breached our terms and conditions.

 

Arrival and Parking

• Upon confirmation of booking you will receive a confirmation email with  padlock code to gain access.

• Only enter if site is empty

• Please park in the gravel car park inside the secure area.

• When you enter the secure parking area, you must close the gates before letting your dog/s out of your vehicle.

• When leaving ensure dog/s are securely in vehicle before opening  the gate at the end of your session, please leave gates closed and padlocked for next visitor.

 

Dog Agility Equipment

• Any use of our agility equipment is completely at your own risk. 

• You must supervise your dog/s when using the equipment and notify us of any defects. 

• Agility equipment is for the use of dog/s only.

 

At Your Own Risk

• Use of the dog field is entirely at your own risk. 

• The dog field is a natural environment with hazards consistent with the countryside; some uneven ground, which could be concealed under grass or vegetation, animal mounds or burrows, low, overhanging or fallen branches and tree roots. We regularly inspect and maintain the dog field, please report any hazards to us.

• During winter and periods of prolonged wet weather, the field may be slippery and muddy and suitable outdoor footwear is advised. We have a field shelter which may be used by user/s for the purpose of shelter during inclement weather.

• There is no artificial lighting within the dog field enclosure, our booking slots are available after sunrise and before sunset.

• The management cannot be held responsible for any injury (people or animals) incurred whilst using these facilities.  Notwithstanding this, the management will hold appropriate business insurance.

• You must not let anyone else into the paddock other than friends or family members you have brought with you to enjoy walking your dog/s, to be in maximum of 2 cars.

• By bringing friends or family, or sending somebody in place of you, you agree that you take full responsibility for their safety and for ensuring that they abide by these terms and conditions whilst always using the facility.

• You are always responsible for the welfare of accompanied children and your dog/s.

• Please report any defects, incidents, accidents, or injury to us within 24 hours of your booking by email or phone.

• Supervised children are welcome to visit with a responsible adult (age 18+)

• The dog field is not a designated ‘child safe’ area. Children must not be allowed to climb on fences, gates, or agility equipment.

 

Fencing & Gates

• Our fencing is appropriate to make the dog field secure, however it is not inspected after every single visit. We will inspect the external fencing regularly; holes or other damage may occur from time to time due to several reasons including digging by dogs or other animals, falling trees, extreme weather or general wear and tear.  If you identify any issue with the fencing or gates, please inform us within 24 hours so that we can take appropriate action. Therefore, it remains the owners responsibility to check the integrity; especially if you have dogs that like to dig, hunt rabbits and jump. 

• We have created a safe space where you can let your dog/s off lead whilst under your supervision. However, we do not accept responsibility for dogs escaping.  At all times you must act as a responsible dog owner and keep your dog in-sight at all times.

• Dogs must not be left unattended in the dog field.

• Our external fences and gates are 2 meters tall, with a 45cm chicken wire fence. It is your responsibility to gauge your dog/s ability of escaping from these boundaries.

• You must close all gates behind you and make use of any securing bolt and padlock.

 

Car Parking

• Vehicles are parked at your own risk. We are not responsible for accidents, damage or loss incurred to vehicles or their contents.

• You must only park in the designated secure parking area.

• A maximum of 2 cars per visit.

• Dogs must not be left in unoccupied vehicles.

 

Dog/Owners -

• It is your responsibility to pick up your dog poo. Our poo policy is that if you see it you should pick it up.  Given the size of the field it is possible you may miss your dog’s poo, but we ask that if you see any poo you pick it up and someone else will find your dog’s poo and pick it up.  Help us keep the fields clean and dog poo free for everyone’s enjoyment.

• Please take any other litter away with you. Nothing other than dog waste and dog waste bags should be put in the bins, e.g. no latex gloves, chewing gum, cigarettes, food etc in the dog bins.

• Please discourage your dog from digging, this can make our field unsecure and dangerous to others.

• Do not drop litter or leave toys or uneaten treats in the field or in the shelter. Dogs may swallow them and become ill; take everything home with you at the end of your session.

• We take no responsibility for any dog that becomes unwell or dies from anything ingested or encountered at our field. We also accept no liability for any costs/expenses or other liability incurred by you during the use of the field.

• No smoking anywhere on site.

• Your booking is for the purposes of dog exercise only, no barbeques, alcohol etc are permitted in the fields, no glass bottles of any kind.

• We do not allow anyone to operate or release any high-flying object (including a drone) while using the field. 

• Do not bring your dog to the field if they are or have been unwell in the last 48 hours or your vet has advised to not exercise or socialise with others. Doing so could be harmful to your dog/s and other dogs

• If your dog is unwell in the field, you must clean up all mess and make sure that the field is left clean for the next user.

• If your dog has shown signs of Kennel Cough, Sickness or Diarrhoea in the past 72 hours, you should not visit under any circumstance.

• Your dog/s must be regularly treated for flea, tick and worm prevention.

 

XL Bully Breeds

Starting from January 1, 2024, owners of XL Bully dogs use the Dog Paddock under the following government-imposed rules:

• Dogs can only be released once the gate is fully closed and manually bolted

• One handler per XL Bully

• Only dogs from the same household allowed.

• We must be informed before your first visit.

 

Personal Data

• We require some of your personal data to allow you to book with us. The data collected is; First Name, Last Name, Contact Number, Postal Address and Email Address.

    •   This data is required to enable Potterne Paw Park to provide their service to the customers, to contact you in case of an emergency          or make changes to your booking and for record keeping relating to the use of fields.